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PATIENT NOTICE - EXTENDED HOURS APPOINTMENTS FOR THE GRAYS PRIMARY CARE NETWORK (PCN) AVAILABLE FROM 1ST JULY 2019

As the current lead provider of GP services in the Grays PCN locality, College Health Ltd will be offering Extended Hours Appointments for registered patients of the following Grays GP practices:

 

  • Chafford Hundred Practice

  • Dr Yadava Practice

  • Milton Road Surgery

  • Oddfellows Hall and St Clements Health Centres

  • Thurrock Health Centre

 

Extended Hours Appointments will offered from 1st July 2019 and be available:

 

  • Monday to Friday Mornings from 7:30am to 8:00am

  • Monday to Friday Evenings from 6:30pm to 8:00pm

  • Saturdays from 10:00am to 1:00pm.

 

Appointments will be available with GPs, ANPs (Advanced Nurse Practitioners), Practice Nurses and Healthcare Assistants and will be delivered from -

 

Thurrock Health Centre,
55–57 High Street,
Grays,
RM17 6NB.

 

This is College Health's largest most centrally located surgery in the Grays PCN and has good modern facilities, good access and a friendly team.

To book an extended hours appointment and/or if you have any queries, please contact your surgery in the usual way either by telephone or in person.

Extended Hours Appointments can only be booked through your surgery and not directly at Thurrock Health Centre, unless you are a Thurrock Health Centre patient.

 


PATIENT NOTICE - SPOTTING THE SIGNS OF SEPSIS IN CHILDREN

Sepsis in children, is a rare complication of infection but can be treated effectively with antibiotics if caught early enough. There are a number of signs if you know what you are looking for and knowing what these are can be reassuring for parents and may avoid unnecessary A&E attendance.

Warning signs in children with a fever include abnormal drowsiness, rapid breathing, a rash that doesn’t fade when you press it and mottled pale skin, please watch this short 4 minute video, it could be a lifesaver.

 

 

The click the picture below to view information on the signs of sepsis in children.

 

 Signs of Sepsis in Children

 


Welcome to Thurrock Health Centre

Our aim is to provide high quality responsive healthcare delivered by an experienced, dedicated and supported primary healthcare team.

We offer a personal and friendly service and encourage our patients to take an active interest in their health care. We manage your illnesses and help to keep you fit by offering a range of preventative services. The practice is committed to improving the healthcare experience for all its patients.

The practice's wish is to provide a primary care service that is sensitive to patients and carers needs. Every part of the work is led by practising clinicians who listen to the views of their patients and will tailor their care to their needs.

Some of our staff members have second language skills including Bengali and Hindi.

 

Online Access For Registered Patients

SystmOnline is a portal for patients to access information about their care at any time of day and from anywhere they have an internet connection. This has been introduced as a way to keep patients better informed and more involved with their care.

SystmOnline offers registered patients the following –

 

  •          Limited access to your medical record. This includes information on allergies, current repeat medication, any acute medication recently issued and some test results.
  •          Repeat prescription ordering. SystmOnline will show you all active repeat medications allowing you to easily select the items that you require.
  •          Booking and cancelling appointments. SystmOnline allows you to view all your upcoming appointments and cancelling is a button press away. We do offer a limited amount of pre-bookable appointments online with a view to increase the numbers in the near future.

 

SystmOnline can be accessed from any computer via https://systmonline.tpp-uk.com/ or by smart phone and tablet with the SystmOnline app that is available free from the iTunes and Android app stores. For more information and help with SystmOnline please visit their help page at https://systmonline.tpp-uk.com/help/help.html

If you would like to register for SystmOnline then download and read our registration form and bring the completed document to the surgery with one form of photo identification and your account will be activated. Parents can register their children up to the age of 14 but anyone 14 and above will have to register for themselves.

 

Download the Registration Form

Download the Patient Online Leaflet

 

If you do not have a printer available, you can pop into the practice and ask for one at the reception desk.

If you have any questions please contact the practice via our practice email thuccg.thc@nhs.net

 

 

The NHS Friends and Family Test - iWantGreatCare.org

Did You Receive Great Care Today?

The NHS Midlands and East want you to have the best possible experience of care. The NHS Friends and Family test is a way of gathering your feedback so we can continually review our service.

Your feedback will help us learn more about what you think of our practice and give us ideas on how to improve the service we offer.

Please click on the button below to go to iWantGreatCare.org and have your say.

  

 

The Care Quality Commission

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

 

Disabled Access

Our GP Surgery is fully DDA compliant.

(Site updated 16/07/2019)
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